Refund policy

Refund Policy

Last updated: August 9, 2026

We want you to be completely satisfied with your purchase from Beltheal. If you are not satisfied, we're here to help.

1. Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged by the customer
• Items not in their original condition or packaging
• Items returned more than 30 days after delivery

3. Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

4. Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving the item.

5. Shipping Costs for Returns

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at: support@Beltheal.store